In framework of class 2 technical support, in March 27 - December 19, 2002, SoftPro specialists performed technological auditing of CBOSS information system deployed at New Telephone Company. I would like to express my sincere gratitude to you and your specialists for the input they made.
It is their superior expertise and eagerness to work that helped NTC to find most of solutions, technically and financially, for customer care and business performance in general.
Advising recommended is used at NTC to generate a number of measures taken to increase QoS in technical services, to improve significantly financial reporting, marketing research and streamlined dealer management.
It should be emphasized in our opinion that technological auditing is the most comprehensive and prolific procedure in rendering technical support.
We are happy to consider your company as our reliable partner.
We are confident in our cooperation prospects will be as rich interesting and productive as before.
In conclusion, please accept our sincere greetings for New Year coming soon. May your business be so successful, may you keep wealthy and energetic. We anticipate new winning solutions from your company.

Yours sincerely,

Kim Young Taek,
Financial Director,
New Telephone Company