AZERFON Wins with the Best Customer Self Service System

The World Summit Award 2007, a global initiative to select and promote the world's best e-Content, has selected an Azerbaijani mobile operator AZERFON and its comprehensive self-service system 'Me and Nar Mobile' based on the convergent solution from CBOSS as the recipient of its special award in the e-Business category.

AZERFON started its business in 2007 under the Nar Mobile brand. From the very beginning, the company offered its customers over 70 services, outnumbering even established mobile operators working more than 10 years in the Azerbaijani telecom market.

AZERFON's Me and Nar Mobile is an end-to-end customer self-service system that employs voice, SMS, USSD, and WEB channels, enabling subscribers to retrieve call and payment data, activate and deactivate services, change tariffs, etc.

The system functionality is based on the CBOSS products including the automatic customer care system CBOSSacc, Internet customer service CBOSSics, short message service center CBOSSsms, USSD center CBOSSussd, and Java SIM Application Toolkit-based content service platform CBOSSjavaS@T.

Me and Nar Mobile was awarded by the World Summit Award 2007 in the e-Business category. The diploma and commemorative trophy were presented to AZERFON CEO John Armley. "AZERFON's award is the result of effective utilization of opportunities provided by the convergent solution from CBOSS," said Mr.Armley. "We are not going to rest on our laurels and will constantly expand AZERFON's service portfolio".

14.03.2008

AZERFON is the third national mobile operator of Azerbaijan, providing GSM 900/1800 services. The license was granted to the company by the Ministry of Communication and Information Technology of the Republic of Azerbaijan on December 28, 2005.

CBOSS Corporation is a world leader in the development of innovative convergent IT solutions for end-to-end automation of telecommunications enterprises, delivering a competitive edge to telecoms on all inhabited continents.

CBOSS Corporation offers the full range of equipment, system and application software and professional services, including consulting, turnkey implementation, technical support, staff training and IT outsourcing, providing telcos with guaranteed operations quality while minimizing operational and capital expenditures.

CBOSS can supply operators, service providers and MVNOs with all components of IT infrastructure and/or services, as well as with full-scale outsourcing options, providing a reliable single point of responsibility.