Real-time Billing System
CBOSSrtb (rtBilling™) is a real-time billing solution that helps operators achieve their business targets. The solution enables network operators, mobile service providers and mobile virtual network operators (MVNOs) to securely and cost-effectively differentiate their products, widen their service offerings, and enhance their marketing activities. Regardless of the subscription type used, CBOSSrtb rates, controls and manages all communications traffic in real time. To us, real-time means response time less than 100 ms - the best guarantee for minimizing operators’ business risks.
System Operation
CBOSSrtb is an IN-based, switch independent solution. It operates in GSM, TDMA, CDMA, GPRS, and 3G networks, being able to simultaneously support multiple telecom standards. CBOSSrtb allows operators to:
- Manage their business risks through real-time authorization and event charging
- Offer voice, data and content services as either pre- or post-paid
- Create ad-hoc marketing campaigns with innovative promotions
- Generate new revenue streams from value-added services and MVNO business models
- Save costs with the lowest Total Cost of Ownership
Key Features
True real-time processing of voice, messaging, data and content
With true real-time rating and billing of voice calls, SMS, MMS, 2.5G&3G data, and m-commerce transactions, the CBOSSrtb solution helps network operators, service providers and MVNOs generate new revenue streams. All operations are performed in a secure and cost-efficient way, eliminating risks of fraud and bad debt related to value-added service usage.
Seamless convergence of pre- and post-paid billing
In order to gain operational efficiency, CBOSSrtb seamlessly integrates pre- and postpaid wireless billing, allowing anything from purely pre- or postpaid accounts to flexible hybrid accounts. Whatever the payment option of choice, CBOSSrtb enables operators to provide equal services and usage possibilities for all customers.
Flexible rating rules
The unlimited rating possibilities enable the operators and service providers to tailor services for each customer segment and create ad-hoc marketing campaigns, including innovative promotions, cross-service discounting, bonuses, and loyalty schemes.
As new rating rules can be applied in real time, pricing can easily be adjusted to answer rapidly changing market needs.
Multiple MVNOs and service providers support
CBOSSrtb easily accommodates several service providers and mobile virtual network operators in a single system. Each MVNO and service provider can market and manage their own services under their own brands, number ranges, and value-added services. For a network operator, this means maximization of the network usage and increased revenue generation. Moreover, the service providers do not have to invest in expensive infrastructure, but can focus on creating imaginative services for the end-user.
Integration
CBOSSrtb integration with CBOSSbcc enables versatile, advanced management tools for prepaid and postpaid services. The solution provides the full range of application programming interfaces for fast and seamless integration with existing networks, business processes, and e-commerce applications.
Integration with CBOSSsms Short Message Service Center equips CBOSSrtb with a number of notification tools, including SMS balance inquiry and prepaid customer notification of account balance immediately after hanging up.
CBOSSrtb integration with IVR CBOSSacc Automatic Customer Care allows for arrangement of outbound notification and provides subscribers with a convenient interactive self-service tool.
Benefits
For subscribers
For subscribers, CBOSSrtb provides the convenience of using innovative services anywhere and anytime, with a subscription type that best suits an individual’s usage. For example, with hybrid accounts, subscribers can select the most convenient payment method at any moment.
Proactive customer care, including information on account balance, bonus points and marketing campaigns, is ensured by USSD and SMS notifications as well as by voice announcements.
Moreover, subscribers can choose amongst numerous convenient ways to recharge their accounts, update their user information or view their usage records.
For operators and service providers
The CBOSSrtb solution offers efficient administration of system operations and maintenance, as well as service management. Comprehensive alarms, reports, and statistics enable efficient market analysis and fast reactions to market changes. Through subscription lifecycles, service providers can measure and control subscriptions that are either dormant or do not generate revenue. Account partitions, in turn, allow rapid and cost-efficient introduction of new services and competitive discounts to the right customer groups.
Exceptional scalability, unmatched reliability
The future-proof solution provides top performance, high reliability and practically unlimited growth potential. The highest scalability allows for a small customer base to expand to 10 million subscribers on a single service control point, while allowing further growth in the future. The unbeatable scalability and fault-tolerant computing platforms ensure the lowest Total Cost of Ownership (TCO).
